Kwik-Fit hit by MOT fail, that’s Malware On Target • The Register
Car servicing chain Kwik-Fit has suffered a malware assault that has brought about delays in shoppers’ automotive upkeep.
The corporate to start with would simplest confess to El Reg that it were inflamed by an unspecified “virus” in its “IT network” over the weekend, and the BBC later reported “malware” was once accountable.
Kwik-Fit informed us: “We first skilled some problems with a pandemic in our IT community right through the weekend. This affected a variety of our methods however within the hobby of ongoing safety we will’t verify the supply of the issue.
“We can reassure customers that we do not store any of their financial information and currently have no reason to believe that any customer data was compromised.”
Earlier this week, it was once warding off indignant tweets about neglected appointments from shoppers who have been then not able to get thru to a decision centre that was once obviously suffering beneath the deluge.
@Kwik_Fit you cancelled my tyre becoming appointment on Saturday, promised that you’d arrive to suit my tyres this morning (Monday)…… no display and no touch.
“You can’t get better than a Kwik-Fit Fitter, we’re the boys to trust” ……
— Jase O’T (@Jase_OT) January 28, 2019
From the scant info publicly to be had, apparently that no matter KO’d Kwik-Fit’s methods with out compromising delicate information can have been ransomware. We put this to Kwik-Fit however the corporate didn’t reply.
A buyer who requested the company by the use of Twitter when its methods could be again on-line was once informed it did not know.
Hi Andy, these days our methods are down so you will not obtain the reset password hyperlink but. We would counsel ready to reset this for when our servers are again up and working. We apologise for any inconvenience. – JP
— Kwik Fit CS (@KwikFitCS) January 31, 2019
If you’ll shed any mild at the state of affairs, you’ll get involved with the creator right here. ®